Yeah, I worked in the game industry for an awfully long time. Some shops are enlightened, some are actively close-minded, many are just bumbling along without giving these things much thought.

What's sad is that the troll's problem reflects many people's problem. They feel terribly threatened, and view any attempt to be inclusive to all to mean there will be less for them. The kind who, if there was a rising tide, would complain that other boats got lifted too.

"If you're not making this game for me, you're making it against me!"... however THAT works. :p

I've always loved Bioware games for their story... and relationships, especially interesting ones, diverse ones, complicated ones, make for GREAT gameplay.