WTF dude? My family raised hunting dogs, so they were big and scary looking, but extremely well-trained. Even still, sometimes shit happens. And when it did, my parents ALWAYS were very embarrassed and penitent after the dogs failed to heel and slobbered over a guest or even growled at someone approaching the door or a passing pedestrian on the sidewalk. Knowing that animals are animals and that we are asking them to ignore their very nature in order to coexist with us on our terms, my family taught me that a misbehaved pet was a reflection on the owner, not the animal, for failing to either teach or contain one's animal within the bounds of human-appropriate behaviour. My family always fell over themselves in their attempts to correct or make up for whatever mishaps their dogs got into.

In other words, and I don't even have to tell you this, dogs are going to attack when they feel the need to attack. If we are to ask our dogs to behave according to our rules instead of theirs, then it is our responsibility to make sure they behave, one way or another, and it's our fault if they don't. Then the onus to apologize falls on us. There's just no excuse for her failing to apologize and see if you were OK. That's the bare minimum she should have done - that and containing the dogs to prevent a second attack.

Some people should not be allowed to have animals.